Customer Support

The Carsen Commitment

Need an answer?

Don’t want to talk to a machine?


Our friendly, polite customer care staff are available to assist with all of your inquiries… and you’ll always speak to someone live.

Carsen Medical Inc.’s hours of operation for Customer Service are: 8:30am – 5:00pm est.

We’re here to address all of your account inquiries such as:

  • Order Confirmation
  • Repair Request
  • New Product Information
  • Billing / Account Inquiry
  • Shipping Information

To get in touch with a Carsen Medical support person please use one of the following methods:

Complete our Contact Form
Call us at 866.677.4121