Technical Support

The Carsen Commitment

Outstanding Service - it’s our commitment to our customers.

We are recognized for our fast and dependable product support with a staff that are courteous, prompt and dedicated to ensuring your equipment performs optimally. Only manufacturer trained and certified engineers will handle your investment and we always take the time to explain the repair, recommend best practices and return you to operations as quickly as possible.

From comprehensive warranty and rapid in-field repair and maintenance programs, to bio-medical and clinical education services, CMI has developed a suite of support options that hospitals and clinical environments can depend on.

The Carsen Medical Inc., Technical Support team are available from 8:30AM until 5:00 PM est.

Some of the functions that this support team provides are:

  • Technical Product Phone Support
  • In-Field Service Support
  • Preventative Maintenance Inspections
  • Repairs

To get in touch with a Carsen Medical support person please use one of the following methods:

Complete our Contact Form
Call us at 866.677.4121